Frequently Asked Questions
Have questions about Mediflex? Learn about our medical supplies, PPE standards, delivery options, bulk orders, and returns in our FAQ.
What is Mediflex?
Mediflex is an Australian medical supply company and trusted PPE provider. We offer a wide range of disposable gloves, personal protective equipment, medical consumables, continence products, and packaging solutions for healthcare, aged care, industrial, food service, and other sectors.
What products does Mediflex offer?
Mediflex is a leading supplier of PPE (Personal Protective
Equipment), medical supplies, continence products, and packaging solutions in
Australia. We cater to healthcare professionals, businesses, and individuals.
Do you offer bulk discounts for large orders?
Yes, we offer competitive bulk pricing and discounts for large orders. Please contact our sales team for personalized quotes based on your specific needs and order quantity.
Who can purchase from Mediflex?
Our products are available to hospitals, clinics, aged care facilities, and retail customers across Australia.
Is Mediflex an Australian company?
Yes! We are a trusted Australian supplier of medical and safety products, ensuring fast delivery and local support.
How can I place an order?
You can shop online 24/7 on our website or contact our sales team for bulk orders.
What are the shipping options and delivery times?
We offer express and standard shipping across Australia. Delivery times vary by
location check our Shipping Policy for details.
Do you ship internationally?
Currently, we primarily serve customers within Australia. For international inquiries,
please contact our customer service team.
Are your PPE and medical supplies certified?
Absolutely! All our products meet Australian TGA and international safety standards for quality and reliability.
What should I do if I receive a damaged or incorrect product?
We accept returns for damaged or incorrect items within a specified period. Please refer to our Returns & Refunds policy for details. Contact our customer
support team immediately, and we’ll arrange are placement or refund as per our policy. Further, please refer our refund policy.
How can I contact customer support?
You can reach our customer support team via phone, email, live chat or the contact form on our website during business hours.